Position Description:
An outstanding law firm is seeking a Senior Collections Specialist to join the Washington, DC office and support attorneys with the full-cycle collections process. This position will involve communicating with clients regarding outstanding balances, conducting account reconciliations, and developing strategies to enhance the firm’s collections process. This person will be responsible for providing regular reports and updates to attorneys and leadership, as well as working with the billing team to resolve any discrepancies.
Position Requirements:
This position requires at least three years of collections experience and a comprehensive understanding of legal billing and collections processes. This person should have keen communication, analytical thinking, and customer service skills, as well as the ability to maintain confidentiality and work effectively independently. Proficiency in Aderant and Microsoft Office Suite are also required.
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